Ivystar

Privacy Policy

Ivystar Privacy Policy Last updated: July 2, 2025

This Privacy Policy describes the policies and procedures of Ivystar ("company", "we", "us", or "our") regarding the collection, use, and disclosure of personal information through our mentorship platform. It also outlines your privacy rights and how applicable laws protect you.

We use your personal data to provide and improve our services. By using Ivystar, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

Account: A unique profile created by a user to access Ivystar services. Application: The Ivystar web-based and mobile service provided by the company. Business: Ivystar, Batten Hall 125 Western Avenue, Boston, MA 02163. Cookies: Small data files stored on your device. Country: The United States. Device: Any internet-connected device such as a phone, tablet, or laptop. Operator: Ivystar Inc., also referred to as the company. Personal Data: Information identifying or associable with a person. Service: The Ivystar mentorship platform and related applications. Service Provider: Third-party services Ivystar uses to support platform operations. Website: https://www.ivystar.io You: Any individual or legal entity using the Ivystar service.

2. Contact Us

If you have questions about this policy, please contact us: Email: hello@ivystar.io Mailing Address: Batten Hall, 125 Western Avenue, Boston, MA 02163

3. What Data We Collect

Personal Data: Name, email, phone number, payment details, address, mentor or student profile data. Usage Data: Device IP, browser type, session duration, referral pages, crash logs. Cookies: To remember your login, preferences, and for analytics. Third-Party Logins: Google, Apple, and others may share your verified name and email upon login.

4. How We Use Data

  • To create and manage user accounts
  • To process mentor-student matches
  • For secure payments (via Stripe)
  • To send updates, confirmations, or relevant mentor suggestions
  • To analyze usage trends and improve the platform
  • To comply with legal obligations

5. Data Sharing

We may share your data with:

  • Stripe (for payments)
  • Google Analytics (for site performance)
  • Intercom or similar (for support chats)
  • Only within Ivystar’s vetted team and platform providers

We never sell your data.

6. Your Rights

You can:

  • Access or update your personal information
  • Request data deletion
  • Opt out of marketing emails
  • Withdraw consent at any time

To make a request, email: hello@ivystar.io

7. Security

Ivystar follows industry standards (encryption, access control, secure storage) to protect your information, but no system is 100% secure. We regularly review our practices.

8. GDPR & CCPA

If you are in the EU or California, you have additional rights:

  • Request full report of your personal data
  • Correct or delete your data
  • Opt out of data usage or sale (we do not sell data)

Requests can be submitted to: hello@ivystar.io

9. Children’s Privacy

Ivystar is not intended for children under 13 unless they have verified parental permission. We do not knowingly collect personal information from minors without verified parental consent.

10. Changes

We may update this policy from time to time. Updates will be posted on this page and communicated via email if the changes are significant.